Hospitality’s Most Advanced Hotel TV In-Room Entertainment System

Your Hotel guests are wanting an At-Home entertainment experience in their guest rooms. Watch the video below to get a sample of the new BeyondTV enhanced features.

The BeyondTV in-room entertainment solution is the first product of its kind to incorporate app Streaming, Casting, Voice TV controls, and hotel amenity access in one system resulting in enhanced guest satisfaction by bringing an at home experience to the hotel guestroom. With BeyondTV, guests can now watch what they want when they want through their favorite applications like Netflix ®, HBO Go®, Showtime®, Hulu®, YouTube®, Spotify®, Pandora®, NBC Sports®, ESPN®, etc. Additionally, guests have complete access to hotel services and amenities, such as in-room dining, housekeeping, hotel services, Hollywood movie library, ability to view their bill, web access and more.

BeyondTV Features:

GuestCast®

Casting is what your guests are asking for! The BeyondTV GuestCast ® solution will boost guest convenience and in-room entertainment satisfaction. As the vast majority of guests increasingly look to video streaming services as the main source of television entertainment, hotels around the world are und…

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Amazon Alexa Voice Control

– Guests can now control the TV by voice commands such as:

“Alexa open Facebook”, “Alexa, I want to watch a movie”, “Alexa, go to the TV Guide”, “Alexa, change the channel to ABC”, … 
and much more.

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Security

BeyondTV was awarded a patent by the USPTO for the Guest Data Security protocol it uses for the BeyondTV solution, an industry leading platform that allows hotel guests to access content from online streaming subscriptions or wirelessly cast from personal devices onto guestroom televisions …

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By recent surveys of over 1200 guests, 65% of guests want to stream their content to the TV. 

They want to watch what they want when they want through their favorite applications like Netflix ®, HBO Now®, Showtime®, Hulu®, YouTube®, Spotify®, Pandora®, NBC Sports®, ESPN®, etc.

GuestCast®

Casting is what your guests are asking for! The BeyondTV GuestCast® solution will boost guest convenience and in-room entertainment satisfaction. As the vast majority of guests increasingly look to video streaming services as the main source of television entertainment, hotels around the world are under pressure to deliver the advanced functionality that is increasingly expected by today’s travelers. The BeyondTV GuestCast® platform caters to this need by allowing users to directly cast content from thousands of Apps. Leveraging a guest room’s existing Wi-Fi connection, guests equipped with an iPhone®, iPad®, Android phone and tablet, Mac® and Windows® laptop can effortlessly and instantly make use of a larger screen.

GuestCast® was designed around three core concepts: guest security, ease of use, and simplicity to deploy and manage. We designed GuestCast® with device isolation so that there was no possibility of cross-room communication, where the guest was accidentally sending their content to the wrong room, or where someone with malicious intent could take over another’s TV, yet that was quick and simple for guests to pair their device with, and which we could install in virtually any hospitality network environment with minimal requirements.

BeyondTV with Amazon Alexa integration

BeyondTV’s Digital Assistant with Amazon Alexa® integration provides a voice-based guest engagement software running on Amazon’s Echo® and Dot.  This service is customized to your property with a proprietary business software tool, and installed with a natural language processing platform.  Adding Alexa to your rooms will provide high utilization rates and an optimal guest experiences.  BeyondTV’s Digital Assistant enables you to serve your guests more efficiently and subtly influence their behavior while leaving them with a warm feeling toward your brand.

CONTROL THE TV Guests can now control the TV by voice commands such as:

and much more.

REQUESTS –  Guests simply ask their BeyondTV Digital Concierge for things like:

and much more.

RECOMMENDATIONS –  Provide top-quality local recommendations to your guests – dinner recommendations from your property’s chef, drink recommendations from the resident mixologist or favorite attractions shared by a local celebrity. Sample commands such as:

and much more.

GREETINGS –  Make guests feel instantly welcome with custom greetings for VIPs, wedding guests, conference attendees, or any other group.

and much more.

INFORMATION – By sharing information in a fun and interactive way you can stop the guest service phones from ringing with the same questions over and over again and even redirect your guests toward high margin offerings. Provide quick answers to the most common questions such as:

and many more.

BeyondTV’s Digital Concierge is integrated with other hotel software platforms such as HotSos, SynergyMMS, Salesforce, GoMoment, Kipsu, Zingle, TrustYou, ReactMobile, and more.
Your Admin Panel allows you to fully-manage the software platform, enabling you to change answers in real-time. Monitor every interaction in real time, so you know what your guests are saying and can meet there every need.
• Data-driven Insights – We give you the most relevant metrics at a glance – actionable insights that allow your management team to make better decisions. • Custom Reporting – Create custom reports for your departments that will help them better prepare for and meet guest demands. • Cross-Property Benchmarking – See how the questions being asked on your property compare to those being asked on properties across the globe

BeyondTV Guestroom Entertainment System Dashboard

The BeyondTV Dashboard provides your property with the unmatched ability to maintain direct control over every aspect of your guestroom entertainment system.  With the BeyondTV Dashboard, properties can customize their guestroom entertainment screen as they desire.  And with the ability to create tailored reports, the BeyondTV Guestroom Entertainment Dashboard can provide instant insight into vital data including revenue summaries, usages, and health statistics on the network such as:

  • Number of Devices online/offline
  • All Usages Daily, Weekly, Monthly and by Custom Date
  • Applications Used Daily, Weekly, Monthly and by Custom Date
  • Breakdown of Movies Purchased
  • Revenue Reports
  • Breakdown of Applications Used
  • Breakdown of Property Services Viewed
  • Breakdown of free-to-guest Channels viewed

Whether managing a single property or an array of properties, the BeyondTV Guestroom Entertainment Dashboard allows for effortlessly switching between locations in order to view the status of each property with a simple click of a mouse.

BeyondTV Security

BeyondTV was awarded a patent by the USPTO for the Guest Data Security protocol it uses for the BeyondTV solution, an industry leading platform that allows hotel guests to access content from online streaming subscriptions or wirelessly cast from personal devices onto guestroom televisions. Issued with patent No. 10,097,864 and officially named ‘Guest Personal Data Protection,’ the technology provides guests with the assurance that all online browsing or app usage history and any personal account information, such as usernames or passwords, is completely erased to ensure against identity theft or otherwise unauthorized use.

While catering to growing guest preferences for personalized content, BeyondTV has always prioritized the need to protect sensitive guest data. The newly awarded patent includes several security-enhancing features, including BeyondTV’s ability to automatically delete all guest user information upon check-out. Using the television remote control, guests can also manually erase all of their data and usage history at any time by simply pushing a button. Further, BeyondTV requires guest device registration to begin wirelessly casting to their in-room television.

BeyondTV News:

California property installs BeyondTV, faster Wi-Fi

Article posted in Hotel Management Pantai Inn in La Jolla, Calif., installed enhanced Wi-Fi and BeyondTV with voice control capabilities from Hotel Internet Services.The hotel now offers its guests a fast and reliable internet connection, and with the installation...

Pantai Inn Partners with HIS to Adopt Latest Advances in Content Casting, Voice Control and Wi-Fi Functionality

California beachfront property caters to guest demands for online content streaming, voice-activated amenity control and seamless internet connectivity La Jolla, Calif. — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for...

Pantai Inn – San Diego, California

Installation Spotlight Introduction A San Diego-based luxury hotel, the Pantai Inn offers its guests a truly unique and memorable experience thanks to its décor and design that is heavily inspired by Balinese culture. Serving as a tranquil retreat along...

Cedar House Sports Hotel Truckee, CA

Installation Spotlight Introduction Situated near Lake Tahoe and providing its guests with convenient access to an array of outdoor activities such as hiking and skiing, the Cedar House Sport Hotel is renowned for its ability to provide a positive connection to the...

Cedar House Sport Hotel Implements Convenient and Secure Content Casting Abilities With BeyondTV GuestCast™

Trendy Californian property caters to guest expectations for access to streaming services on guestroom televisions while protecting sensitive information. TRUCKEE, Calif. -- Hotel Internet Services (HIS), a full-service provider of internet services and solutions,...

Casting shapes in-room entertainment strategy

As published in Hotel Management Magazine It’s no secret streaming has dramatically changed how people, especially younger generations, consume entertainment. In 2018, a larger percentage of households subscribed to a streaming service (69 percent) than to...

Coury Hospitality Selects BTV to Implement Advanced Content Casting

Coury Hospitality Selects HIS/BeyondTV to Implement Advanced Content Casting, Voice Control and Internet Connectivity at Properties Across the United States Boutique hotel management and development company keeps pace with demands for content streaming,...

Coury Hospitality

Installation Spotlight Introduction Serving as a reputable boutique hotel management and development company for more than 30 years, Coury Hospitality oversees numerous properties and projects in several states that include Oklahoma, Kansas, Minnesota, Wisconsin,...

Ambassador Hotel – Kansas City, Missouri

Installation SpotlightIntroduction An upscale property located in the vibrant power and light district of Kansas City, Missouri, the Ambassador Hotel Kansas City provides its guests with an array of enticing amenities such as luxury suites and a 24-hour fitness...

Ambassador Hotel – Oklahoma City, Oklahoma

Installation Spotlight Introduction A 4-Star property located in a historic 1920s building, the Ambassador Hotel Oklahoma City provides its guests with stylish elegance while offering a modern experience. With breathtaking views from its Rooftop O Bar and with...

Supply Line: Seven In-Room Streaming Solutions for Hotels

Essential product knowledge for the hospitality industry. BeyondTV GuestCast solution offers an affordable and advanced device to guestroom television casting platform that ensures guest data is fully protected at all times. Easy to install and operate,...

Ambassador Hotel Tulsa Implements Online Streaming, Voice Control and Enhanced Internet Connectivity with BeyondTV and Upgraded Wi-Fi by HIS

Luxury four diamond property keeps pace with growing demand for content streaming, voice-activated room controls and robust internetTulsa, Okla. — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality...

BeyondTV Introduces GuestCast™ Solution to Address Evolving Hotel Guest Content Streaming Preferences

BeyondTV, announced the launch of  GuestCast™, an advanced casting solution that, while affordable for hoteliers to implement, provides guests with the ability to securely cast a wide range of personalized content from their own devices onto guestroom televisions....

Ambassador Hotel – Tulsa, Oklahoma

Installation Spotlight Introduction A luxury boutique property based in Tulsa, Oklahoma, Ambassador Hotel Tulsa is part of the Autograph Collection and located in one of Tulsa’s most historic buildings. Equipped with amenities such as suites featuring living areas,...

BeyondTV Solution Awarded U.S. Patent for Advanced Guest Data Protection and Privacy Technology

United States Patent Office (USPTO) recognizes Hotel Internet Services for security protocol developed for the BeyondTV Entertainment Streaming Solution   CLEARWATER, Fla.  — Hotel Internet Services (HIS) has been awarded a patent by the USPTO for the guest...

Hotel Internet Services Deploys Advanced Television Voice Command Functionality with BeyondTV

Video streaming and casting solution interfaces with Volara and Amazon Alexa to provide guests with ultimate smart guestroom experienceHotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry,...

Guestroom Entertainment Survey White paper

Guestroom Entertainment Survey  Guestroom Entertainment Survey  When it comes to guestroom entertainment and convenience, few will have missed the effect that smart devices and IoT have had on guest expectations and perceptions of value. Based on feedback...

Guestroom Entertainment Survey Full Report

Guestroom Entertainment Survey Full Report Today’s hoteliers operate in a world where guests are not only accustomed to instant data access or entertainment options that are a mere Netflix sign-in away; they increasingly cater to demographics that now expect such...

Elliott Park Hotel-Minneapolis, Minnesota

Installation Spotlight Introduction Located in downtown Minneapolis, Elliott Park Hotel is a property renowned for its luxury accommodations and sophisticated décor. Featuring artful lighting, flickering candles and one of the area’s fastest rising Italian...

Saddlebrook Resort & Spa – Tampa, Florida

Installation Spotlight Introduction A 480-acre property in Tampa Bay, Florida, and recognized as one of the nation’s preeminent athletic training facilities, Saddlebrook Resort Boasts two Arnold Palmer signature golf courses and a championship tennis complex...

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Address

600 Cleveland Street Suite 830
Clearwater, Florida 33755

Phone

Sales:  855-999-8110
Corporate & Support: 866-265-7575

Mail

info@beyondtv.com