Installation Spotlight

Introduction

Located on Anna Maria Island, one of Florida’s top tourist destinations, Anna Maria Beach Resort embodies the spirit of old Florida charm while also providing its guests with all of the latest amenities and services that make for the perfect beachfront vacation. Consisting of a combination of suites as well as deluxe and standard rooms, Anna Maria Beach Resort features a newly constructed oversized pool, cabana rentals, an outdoor fire pit area and more to match any guest experience expectation. As part of a full-scale renovation, the resort has also placed a priority on adopting in-room technologies that cater to modern guest entertainment demands for experience personalization in order to achieve the highest possible level of satisfaction.

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Challenge

Previously providing guests with an array of premium movie channels, Anna Maria Beach Resort soon determined that traditional television-viewing options were no longer sufficient in addressing the now wide-spread preference for personalized and instantly accessible content. As a resort with a reputation for providing only the highest level of service quality, the Anna Maria Island property sought out an entertainment solution representing the industry’s latest capabilities in streaming service flexibility, ease-of-use and guest data security. 

Following its review of the industry’s leading platforms, the resort identified BeyondTV as the most comprehensive and up-to-date solution capable of delivering the seamless and intuitive entertainment experience that many guests now seek out when considering their booking options. With BeyondTV now present in each of the resort’s 31 suites and rooms, guests staying at the property can now look forward to effortlessly casting content from personal devices to TVs with a simple QR code scan. A platform designed to cater to any guest preference, BeyondTV is fully compatible with virtually any streaming service, including Netflix, HBO Go, Hulu, Amazon Prime, Disney+, Spotify and much more.

With guests often hesitant to use a property’s entertainment system to access streaming accounts due to concerns over security, BeyondTV further ensures total peace-of-mind by automatically erasing all usage data upon check-out. The solution’s enhanced security capabilities also provide guests with the option to erase their information at any point during their stay and with BeyondTV’s device isolation capabilities, can rest assured that their content is never inadvertently shared with televisions located in other rooms.

“Experience personalization has really become a defining factor in meeting today’s guest expectations, and this is especially the case for guestroom entertainment where the vast majority of guests expect service offerings to at least mirror the functionality and convenience they have become accustomed to at home… BeyondTV was the clear winner in not only meeting current guest demands but actually surpassing them in terms of what the solution can offer to maximize the overall guest experience. We have received nothing but positive feedback from our guests and look forward to our continued use of BeyondTV in delivering the exceptional standards that sets our resort apart from competing properties.”
Maike Essers

Anna Maria Beach Resort Manager

Designed to cater towards the full array of in-room guest needs, BeyondTV can further be leveraged by resorts and hotels to provide guests with seamless access to hotel information and services from the comfort of their guestrooms. This can include providing options to make restaurant reservations, order room service, find out spa hours and request extra towels to name just a few examples. With its recently launched myRemote feature, BeyondTV can even provide guests with the latest in contactless convenience by transforming personal devices into fully interactive remote controls. From smartphones to tablets and laptops, guests can use myRemote to effortlessly control virtually all BeyondTV and television functions. Aside from providing contactless abilities to power televisions on or off, change channels or review TV guides, myRemote further offers the abilities to effortlessly switch between streaming services, change language settings, make hotel service requests and more.

Project Requirements

  • Provide guests with instant access to virtually any streamed content of choice.

  • Ensure a user-friendly experience that eliminates the need for any staff assistance.

  • Prevent guests from being concerned over potential data security risks when accessing streamed subscriptions on guestroom televisions.

Solution

  • Leverage BeyondTV’s compatibility with thousands of streaming apps to instantly accommodate individual guest content viewing preferences.

  • Provide guests with the effortless ability to pair personal devices with guestroom televisions using a simplified QR code scanning process.

  • Utilize BeyondTV’s advanced security capabilities to automatically erase all usage data upon guest check-out or at any time with the push of a remote control button.

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