The BeyondTV in-room entertainment solution is the first product of its kind to incorporate app Streaming, Casting, Voice TV controls, and hotel amenity access in one system resulting in enhanced guest satisfaction by bringing an at home experience to the hotel guestroom.
With BeyondTV, guests can now watch what they want when they want through their favorite applications like Netflix ®, HBO Go®, Hulu®, YouTube®, Spotify®, Pandora®, NBC Sports®, ESPN®, etc. Additionally, guests have complete access to hotel services and amenities, such as in-room dining, housekeeping, hotel services, Hollywood movie library, ability to view their bill, web access and more. And now, with the new BeyondTV myRemote, hoteliers have the ability to meet guest demands for a safer, contactless guestroom environment.
“In today’s hotel environment, guests are increasingly demanding the ability to have services readily available the moment they are desired and with a minimal need for physical contact, and BeyondTV with its virtual assistant capabilities will allow us to deliver on this expectation completely once our property opens its doors,” said Jamie Hopwood, General Manager at Hotel Carmichael. “With hotel guests also now accustomed to the full personalization of their content viewing options due to having multiple streaming accounts, BeyondTV with its casting abilities also ensures that guests can continue to remain in control over how their in-room entertainment experience unfolds. This is increasingly becoming a priority for hotels as guests expect to see the same sort of functionality that they now commonly find at home be mirrored within the guestroom.”
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Today’s guests expect hotels to address their concerns over health risks by providing contactless and social distancing compatible environments. At the same time, they demand access to amenities that cater to preferences for instant and personalized service. BeyondTV together with myRemote ensures your ability to address these needs simultaneously by providing each guest with instant control over in-room amenities as well as access to hotel services and information from the safety of their own personal devices.
Compatible with all smart devices: from smartphones to tablets and laptops, myRemote can be effortlessly made available to guests via QR code or manual registration and does not even require a Wi-Fi connection in order to function with BeyondTV. Reduce in-room shared surface contact risks by replacing the need for guests to handle physical in-room items with myRemote. BeyondTV with myRemote offers safer and hassle-free access to a wide range of traditional guestroom functionalities and services, including:
- Voice TV control
- Control TV with your own smart device
- Order room service from TV
- Receive messages direct to your TV from Hotel Staff
- Order towels, pillows or other housekeeping items from the TV
- Custom welcome screens to let guests know their room has been sanitized
- Express checkout or view your bill from the TV
- Hotel Amenities brochure on the TV