A recently remodeled property operating under the Choice Hotels brand, Clarion Pointe Statesville seeks to offer both affordable and convenient accommodations to travelers visiting the old western community of Love Valley in North Carolina. Aiming to provide each guest with all the essential comforts that make for a satisfying stay, the property features both free Wi-Fi and breakfast as well as an outdoor swimming pool, snack shop and grab-n-go market. With more and more guests basing their booking decisions on the ability to personalize in-room experiences by gaining instant access to their own streamed content, Clarion Pointe Statesville further strives to adopt the latest in guestroom entertainment technology in order to meet the industry’s ever-growing demands and expectations.
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Following its largescale renovation as a newly acquired Choice Hotels property, Clarion Pointe Statesville recognized that modernizing its guestroom entertainment services would also play a crucial factor in operating a successful business able to attract guests. Property leadership significantly identified that today’s guests no longer seek out traditional television-viewing options such as cable or video-on-demand, but instead widely prefer the ability to access their own content streaming subscriptions on guestroom TVs. However, while reviewing potential solutions to address this growing guest need, the property understood that it required the adopting of a platform that could seamlessly function within a hospitality-based environment. Key factors considered included the ability of a solution to integrate with existing hotel systems and hardware, as well as the need to ensure a user-friendly experience for each and every guest. .
In addition to maximizing guest satisfaction and trust, BeyondTV GuestCast also now comes equipped with an all-new analytics dashboard offering hoteliers valuable insight into guest usage and Wi-Fi connectivity strength. By leveraging the dashboard’s real-time statistics, hoteliers can instantly determine the success of their guestroom entertainment strategy with metrics that include the number of registered users, how many casting sessions are currently active as well as the total number of hours that guests have spent casting each month. The dashboard additionally features intuitive visual graphs ensuring the effortless digesting of information and further provides hoteliers with a summary of the top apps that their property’s guests seek to cast.
By also providing a continuous evaluation of Wi-Fi signal strength based on the location of each BeyondTV GuestCast device, the dashboard even offers hoteliers the unique advantage of being able to identify any onsite areas experiencing issues such as weak signals and dropped connections. This innovative feature not only ensures that guests continue to experience a seamless content casting experience, but also provides hoteliers with the ability to maintain a fast and reliable Wi-Fi service that lives up to increasing guest expectations.
- Cater to modern guest demands for instant and hassle-free access to virtually any streamed content of choice on guestroom televisions.
- Ensure continued high-quality performance of an in-room entertainment solution to prevent any lapses in satisfaction.
- Implement BeyondTV GuestCast to provide each guest with wireless casting abilities for a wide array of streaming subscriptions using a simplified QR code device-pairing process.
- Leverage BeyondTV GuestCast’s analytics dashboard for real-time insight into guest usage and property-wide Wi-Fi network quality.