Installation Spotlight
Introduction
A property featuring stunning views of the nearby Red Rock canyon as well as an array of amenities to meet the comfort needs of any guest, The Andante Inn of Sedona is the ideal destination for leisure and business travelers alike. Featuring a range of guestroom options to choose from, including deluxe suites, guests can also look forward to receiving a complimentary continental breakfast, access to a seasonal swimming pool as well as onsite electronic vehicle charging stations. Ensuring that the latest needs of today’s modern travelers are fully met, Andante Inn of Sedona further aims to cater toward the now widespread demand for experience personalization by adopting the latest industry technologies.
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Challenge
Seeking to provide its guests with a modern entertainment platform mirroring the custom-tailored experiences and ease-of-use that guests now enjoy at home, property leadership sought out a provider with proven expertise in fully delivering on end-user expectations within a hospitality environment. The property notably sought out a solution that could guarantee a hassle-free experience for first-time users, ensure full experience personalization capabilities and provide guests with the confidence of knowing that personal information is always secure.
Following its review of several competing platforms, The Andante Inn of Sedona selected BeyondTV GuestCast thanks to its ability to instantly cast content from virtually any streaming service a guest may wish to access. With guests often encountering frustration when attempting to pair personal devices with a hotel’s casting system, BeyondTV GuestCast also allows the property to sidestep such challenges by providing guests with a simplified pairing process that is as easy as scanning a QR code.
“The quality of guestroom entertainment has become a competitive factor for hospitality businesses across the industry, so our goal was to provide the best possible experience to our guests which we can confidently say has been achieved with BeyondTV GuestCast… After a fast and painless installation, our guests are thrilled with the ease-of-use that BeyondTV GuestCast offers in accessing the content they enjoy on guestroom TVs and we have yet to receive a request for troubleshooting assistance. Unlike smart TVs that require the entering of login information for streaming accounts, BeyondTV GuestCast also sidesteps this need completely which eliminates any possible concerns and maximizes the level of trust our guests have in using the system.”
Project Requirements
- Cater to guest expectations for a personalized in-room entertainment viewing experience.
- Ensure that guests can effortlessly access their content on guestroom televisions without requiring staff assistance.
- Provide guests with the peace-of-mind of knowing that their content viewing preferences remain private and that sensitive login information is secured from theft.
Solution
- Implement BeyondTV GuestCast in order to provide guests with instant access to virtually any streamed content of preference.
- Leverage BeyondTV GuestCast’s QR code-based device pairing process to sidestep potential challenges and ensure that guests always encounter a user-friendly experience.
- Sidestep the need for guests to enter-in login details to access streaming accounts with BeyondTV, while leveraging its device isolation capabilities to prevent content from being inadvertently shared with televisions in other guestrooms.